Project Quality Management

(Level of difficulty:  5 / 10)

 

Don’t under-estimate this topic though is common sense for most questions.

 Quality must be Planned in, not Inspected in.

Project Quality Management Processes	Process Group
Quality Planning	Planning
Perform Quality Assurance	Execution
Perform Quality Control	Monitoring and Controlling

Quality Planning

	Identify a Quality standard
	Create a Quality Management Plan

 

Perform Quality Assurance

	Determine whether the project follows the required Quality standards
	Refer to overall quality requirements
	Evaluate overall project performance regularly

 

Perform Quality Control

	Measure specific project results against standards
	Refer to a specific performance of a task

 

 

1 Sigma: 68.26%

2 Sigma: 95.46%

3 Sigma: 99.73%

6 Sigma: 99.99985%

 

Tools of Quality:

1.   Cause and Effect Diagram

2.   Flowchart

3.   Histogram

4.   Pareto Chart

5.   Run Chart

6.   Scatter Diagram

7.   Control Chart

Quality Gurus:

Joseph Juran:    80/20 principle

Edwards Deming:  TQM, PDCA

Philip Crosby: Zero Defects

Ishikawa: Cause and Effect Diagram